What services do you offer at your call center?

We offer a wide range of services including customer support, technical support, sales, and telemarketing. Our agents are trained to handle all types of calls and provide professional assistance to our clients.

What are the working hours of your call center?

We operate 24/7. Our call center agents are available at all times to provide assistance and support to our clients and their customers.

Do you provide bilingual support?

Yes, we offer bilingual support in various languages. Our agents are proficient in English and other languages to cater to a diverse group of customers.

How long does it take to set up a call center campaign?

The setup duration may vary depending on the complexity of the campaign. Our experienced team can set up a new campaign in a matter of days after establishing requirements and client specifications.

How do you ensure the quality of your call center services?

We have a quality assurance team that regularly monitors and analyzes call recordings to ensure the highest quality of service. Additionally, we conduct training sessions for our agents to enhance their skills and improve customer satisfaction.

Do you offer customized solutions for call center services?

Yes, we offer tailored solutions according to the unique requirements and needs of our clients. Our team works with the clients to develop customized campaigns that align with their business objectives and goals.